tenants information

A step by step guide to renting a property

Here is a step by step guide which will hopefully answer any questions you may have. They go through the procedure of how to rent a house through us, so please have a look through them.

If you have any questions that are not answered, just give us a call. contact >

Viewing a property

Viewings are strictly by appointment only, and are always accompanied, we will aim to show you around within 24 hours, but often also have to work around the occupier and give them notice. Viewings take place during normal office hours.

Securing a property

Once you have seen a property that you want to rent you will need to fill out our application form (download here) and return it to us with an application fee and holding deposit.

Identification

You will also need to show us a form of ID e.g. passport or photo driving licence – and proof of residency e.g. a utility bill or credit card statement.

References

We will then carry out a credit score and search of public records, employment or accountant’s reference and previous landlord reference.

Guarantor

If the credit reference agency is not happy with you credit worthiness or you do not meet the criteria such as you are not in full time employment, a guarantor will be required and referenced as above. There is no additional charge for the first guarantor.

How long does the process take?

The referencing normally takes between 3 – 5 working days depending on how quickly the references respond.

Decision

Once we have all the above completed we will let you know if and when you can move into the property.

Paperwork

We will draw up a 6 month assured shorthold tenancy agreement for you to read through and sign and once we have the balance of the monies we will be able to give you the keys. Tenancies are normally renewable after the first six months.

Money

The total amount of money required before you move in depends on the property but will include our application fee, the deposit, normally equivalent to 6 weeks rent (less any holding deposit paid), the first months rent and the our tenancy fee, together with any contents insurance you may require.

Moved In

Once you have moved in all you have to do is pay your rent monthly by standing order, on time. Remember your rent does not include any bills, so you will have to pay council tax, water rates and electric etc. Look after the property in line with the tenancy agreement and you will have no problem when it comes to renewal.

Moving Out

If you need to leave the property you must give us notice in writing (usually one month, after the first six months). We will then arrange to meet you after you have moved out to make sure you have met all your tenancy obligations.

Deposit

We will try and return your deposit within 10 – 14 days after you move out, however if the property is not clean or there is damage we will provide you with details within 30 days.